Privacy Policy

Last updated: March 15, 2024

Introduction

At Slaweb AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our collaborative teamwork platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Account credentials and authentication information
  • Profile information and preferences
  • Payment and billing information
  • Communication preferences
  • Professional information and job titles
  • Company and organization details
  • User-generated content and feedback
  • Support ticket information and correspondence

Team and Workspace Data

When you use our platform, we collect and process:

  • Meeting recordings and transcriptions
  • Task and project information
  • Team member interactions and communications
  • File uploads and shared documents
  • Search queries and knowledge base content
  • Collaboration patterns and workflow data
  • Calendar integration and scheduling information
  • User permissions and access controls
  • Integration data from third-party services
  • Custom fields and metadata
  • Notification preferences and settings

Technical Information

We automatically collect certain technical information, including:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions
  • Performance metrics and error logs
  • Session duration and frequency
  • Referral sources and marketing attribution
  • Network connectivity information
  • Operating system and version details

How We Use Your Information

We use the collected information for various purposes:

  • Provide, operate, and maintain our services
  • Process meeting recordings and generate insights
  • Enable AI-powered search and knowledge discovery
  • Track tasks and project progress
  • Improve and personalize user experience
  • Communicate with you about our services
  • Process payments and manage subscriptions
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Conduct research and analytics
  • Provide customer support and assistance
  • Send important updates and notifications
  • Optimize platform performance and reliability

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Consent

We may share your information with your explicit consent or at your direction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication systems
  • Employee training on data protection
  • Incident response and breach notification procedures
  • Secure data centers and infrastructure
  • Regular software updates and patches
  • Multi-factor authentication requirements
  • Data backup and recovery systems
  • Third-party security certifications

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Specific retention periods vary based on the type of information and legal requirements, but generally include:

  • Account information: Retained while your account is active
  • Meeting data: Retained according to your subscription plan
  • Payment information: Retained for tax and accounting purposes
  • Support communications: Retained for service improvement

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Restrict or object to processing
  • Data portability
  • Withdraw consent where applicable
  • Opt-out of marketing communications
  • Request information about data sharing
  • File complaints with supervisory authorities

To exercise these rights, please contact us using the information provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes and codes of conduct

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: +1 602 590 4826

Address: 2917 E Nisbet Ct, Phoenix, AZ 85032, USA

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

For material changes, we will provide additional notice through email or prominent notices within our platform.