Terms of Service

Last updated: August 7, 2024

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Slaweb AI platform and services ("Service") operated by Slaweb AI ("us", "we", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these terms, then you may not access the Service.

Description of Service

Slaweb AI provides a collaborative teamwork platform that includes:

  • Call analysis and transcription services
  • AI-powered knowledge search capabilities
  • Task tracking and project management tools
  • Meeting recap and summary generation
  • Cross-project visibility and reporting
  • Role-based permissions and access controls
  • Timeline progress views and status tracking
  • Integration with third-party applications
  • Data export and backup functionality
  • Custom workflow automation
  • Team analytics and insights

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

User Accounts and Registration

To access certain features of the Service, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use
  • Use strong passwords and enable two-factor authentication when available
  • Comply with your organization's security policies
  • Regularly review and update your privacy settings

We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service for spam or unsolicited communications
  • Share account credentials with unauthorized parties
  • Reverse engineer or attempt to extract source code
  • Create false or misleading information
  • Engage in any form of harassment or abuse
  • Violate the privacy rights of others
  • Use automated systems to access the Service without permission
  • Attempt to circumvent security measures

Content and Data Ownership

Your Content

You retain ownership of all content, data, and information you upload, create, or share through the Service ("Your Content"). By using the Service, you grant us a limited license to process, store, and analyze Your Content solely to provide the Service.

Our Content

The Service, including its software, features, and documentation, is owned by Slaweb AI and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our proprietary content.

AI-Generated Content

Content generated by our AI systems (such as meeting summaries and insights) is provided to you under these Terms. While you may use this content for your business purposes, we retain rights to improve our AI systems based on aggregated, anonymized usage patterns.

Data Processing

We process your data in accordance with our Privacy Policy and applicable data protection laws. You are responsible for ensuring you have the necessary rights and permissions to share content through our Service.

Payment and Billing

Paid features of the Service are subject to the following terms:

  • Fees are charged in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days' notice
  • Accounts may be suspended for non-payment
  • You are responsible for all taxes and fees
  • Payment methods must be valid and current
  • Automatic renewal applies unless cancelled
  • Downgrades take effect at the next billing cycle
  • Usage overages may result in additional charges

For billing questions or to discuss payment options, please contact us at +1 602 590 4826.

Privacy and Data Security

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement industry-standard security measures to protect your data, but cannot guarantee absolute security. You acknowledge that you use the Service at your own risk.

You are responsible for maintaining the confidentiality of your data and ensuring compliance with applicable privacy laws in your jurisdiction.

Service Availability and Support

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical difficulties or system failures
  • Third-party service disruptions
  • Force majeure events
  • Security incidents or investigations
  • Network connectivity issues
  • Hardware or software malfunctions

We provide customer support during business hours and will make reasonable efforts to resolve issues promptly.

Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Slaweb AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not use our trademarks, logos, or brand elements without our prior written consent. Any feedback or suggestions you provide may be used by us without compensation or attribution.

Limitation of Liability

To the maximum extent permitted by law, Slaweb AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Slaweb AI and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

Termination

Either party may terminate these Terms at any time:

  • You may cancel your account through the Service or by contacting us
  • We may terminate your access for violations of these Terms
  • We may discontinue the Service with reasonable notice
  • Termination may be immediate for serious violations
  • All provisions that should survive termination will remain in effect

Upon termination, your right to use the Service ceases immediately. We will provide reasonable opportunity to export your data before account deletion.

Governing Law and Disputes

These Terms are governed by the laws of Arizona, United States, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in Phoenix, Arizona.

You agree to waive any right to a jury trial or to participate in class action lawsuits. However, you may bring claims in small claims court if they qualify.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: [email protected]

Phone: +1 602 590 4826

Address: 2917 E Nisbet Ct, Phoenix, AZ 85032, USA

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.